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Choosing a roofing contractor

Your Ultimate Guide on How to Choose Roofing Contractor: Smart Tips for a Solid Roof

Roofing is a crucial aspect of any home that demands meticulous attention and careful planning.

A roof not only shields your home from harsh weather conditions but also contributes significantly to your property’s overall aesthetics and value. That’s why entrusting your roofing project to a reliable and competent contractor is crucial. 

But how do you ensure that the roofing contractor you choose is the right fit for your project? 

In this blog post, we will discuss “how to choose a roofing contractor” by guiding you through the process, from identifying potential contractors to the final commitment. 

Key Takeaways

  • When choosing the right roofing contractor, prioritize local companies for their familiarity with local building codes and ease of post-installation accessibility, and obtain referrals and recommendations from within the community.
  • Ensure potential contractors have ample experience, a solid reputation, appropriate licensing, and insurance, and are assessed based on customer reviews, industry recognition, and the quality of materials and workmanship they offer.
  • Before finalizing your decision, thoroughly evaluate roofing proposals for detailed project scope, pricing, warranty information, and compare various contractors; ensure the chosen contractor provides post-project support and engages positively with the community.

Evaluating Roofing Contractors: Your First Steps

Roofs of houses

Embarking on a roofing project can be quite daunting, especially when you’re faced with selecting the right roofing contractor.

Choosing the right roofing contractor is paramount because it directly influences your roof’s quality and durability.

The process is not as intimidating as it may seem if you approach it systematically. It all begins with identifying local roofing companies and seeking referrals and recommendations.

Identifying Local Roofing Companies

Given the abundance of roofing companies, it is wise to filter your options by focusing on those in your locality. Local Pittsburgh roofing contractors offer several advantages:

  • They have a clear understanding of the local building codes and regulations.
  • They are easily accessible should any issues arise post-installation.
  • They are familiar with the local climate and can recommend the best roofing materials for your area.

On the other hand, be wary of out-of-state roofing companies, particularly those that appear after a storm, offering low prices for roof replacement. These companies may lack knowledge of local building regulations and could compromise the quality of the roof installation. It’s always better to rely on local roofers who are familiar with the area’s requirements.

Begin your search for local roofing companies with a straightforward Google search. Use keywords like ‘roofer near me’ or ‘roofing contractor in (insert your town)’. This will provide you with a list of potential contractors, and you’ll also get a chance to review their Google ratings and read reviews from previous customers.

Seeking Referrals and Recommendations

After pinpointing potential local roofing contractors, proceed by gathering referrals and recommendations. These can be from friends, family, or neighbors who’ve recently had their roofs done. Personal recommendations offer invaluable insights into a contractor’s work ethic, professionalism, and quality of work.

Don’t hesitate to ask potential independent contractors for references from jobs completed within the past 3 to 6 months. Reach out to these references and ask about their experience. If a contractor is unwilling to provide references, it’s a red flag, and you may want to consider other options. You can also find unbiased evaluations on independent platforms such as Yelp, NextDoor, and Facebook.

The Importance of Experience and Reputation in Roofing

When choosing a roofing contractor, consider the following factors:

  1. Experience: Look for a contractor with years of operation and a proven track record.
  2. Reputation: Check online reviews and ask for references to ensure the contractor has a good reputation.
  3. Capacity: Ensure the contractor has experience working with the specific roofing materials you need.
  4. Resilience: A reputable contractor will ensure your roof is built to withstand diverse weather conditions and protect your home effectively.

Verify a contractor’s reputation by scrutinizing online reviews on platforms like:

  • Facebook
  • Yelp
  • Google
  • Trustpilot

Furthermore, the Better Business Bureau (BBB) is a valuable resource for investigating any complaints against the contractor.

In communicating with a roofer’s references, it is advisable to inquire about the contractor’s adherence to budget, any potential project delays, and the overall satisfaction of the customer with the end result. This approach will offer valuable insight into the contractor’s work ethic and customer service.

Examining Past Customer Reviews

Customer reviews provide insights into a contractor’s reliability and quality of work. Platforms such as Angi, Houzz, and Porch are recognized for offering reliable customer reviews for roofing contractors. To distinguish between authentic and fraudulent reviews, look for consistency and specific details about the services in genuine reviews, while fraudulent reviews may appear vague or unreasonably biased.

When assessing the reliability and quality of a roofing contractor through customer reviews, consider factors such as:

  • Experience and expertise
  • Reputation
  • Pricing and fees
  • Insurance and licensing
  • Professionalism and customer service

Furthermore, consistent positive reviews, detailed feedback, and the contractor’s responses to negative reviews can indicate their reliability and quality.

Importance of Industry Recognition

Industry recognition is another crucial factor to consider when choosing a roofing contractor. Madden Brothers Roofing, for instance, has achieved Owens Corning™ Contractor Platinum Preferred status, which is a testament to their commitment to quality and professionalism. Choosing reputable roofing contractors like Madden Brothers ensures that your project will be handled with the utmost care and expertise.

Clients who engage an Owens Corning™ Contractor Platinum Preferred can enjoy a multitude of advantages, including:

  • Access to top-tier roofing products
  • Exceptional craftsmanship
  • High-quality installations
  • Licensed and insured contractors
  • Extensive industry experience
  • Certified expertise in roofing systems
  • Extended warranties

Assessing Qualifications: Licensing, Insurance, and Safety Practices

Roofing contractor insurance verification

Before finalizing your decision, evaluate the qualifications of your potential roofing contractors thoroughly, including considering a local roofing contractor. This includes verifying their licensing, insurance coverage, and commitment to safe work practices, essential qualities of good roofing contractors.

Verifying a roofing contractor’s licensing is important as it ensures they adhere to local regulations and confirms their capability to handle your roofing project.

Price and Value Considerations When Choosing a Roofing Contractor

While the cost of a roofing project is a major consideration for most homeowners, it is worth noting that it should not be the only guiding factor in your decision. You should also consider the value that a contractor offers, such as the quality of materials used, the workmanship, and the level of customer service.

Analyzing Detailed Proposals

When you receive a proposal from a potential contractor, take the time to analyze it in detail. A comprehensive roofing proposal should include:

  • The contractor’s license number and insurance details
  • A detailed description of the project’s scope
  • An itemized cost breakdown
  • Terms of payment
  • Warranty information

For utmost transparency, a roofing proposal should encompass the following details:

  • A pricing structure with itemized costs, labor, and dump fees
  • General business information such as license numbers and insurance
  • The project timeline including start and completion dates
  • Contact information
  • A materials list specifying type, brands, and quality.

Comparing Multiple Roofing Contractors

Comparing multiple roofing contractors

Comparing multiple roofing contractors offers various advantages such as:

  • Ensuring quality
  • Comparing prices
  • Reviewing experience and expertise
  • Assessing customer reviews and reputation
  • Evaluating warranty and insurance policies

This thorough comparison enables a well-informed decision for a dependable, high-quality roofing project while staying within budget.

When evaluating different roofing contractors, it is crucial to take into account the following factors:

  • Reputation
  • Cost
  • Licensing
  • Insurance
  • Experience and expertise
  • Location
  • Reviews and testimonials

These factors are vital in assessing each contractor’s capability to meet your roofing requirements effectively.

Ensuring Quality: Materials and Workmanship

The quality of materials and workmanship are critical factors that determine the longevity and performance of your roof. A roofing contractor is generally expected to provide a warranty on their workmanship, demonstrating a dedication to quality and offering peace of mind to the homeowner regarding the proper execution of the installation.

Selection of Roofing Materials

Roofing materials vary greatly, and the choice largely depends on your specific needs, budget, and the climatic conditions in your area. The diverse range of roofing materials available includes:

  • Asphalt shingles
  • Metal shingles
  • Wood shakes
  • Clay tiles
  • Slate roofing
  • Green roofing
  • Solar shingles
  • Rubber slate
  • Concrete and clay tiles
  • Built-up roofing
  • Membrane roofing

The selection of roofing materials is influenced by various climate-related factors, including:

  • Precipitation levels
  • Temperature
  • Wind patterns
  • The need for thermal properties

Different climates necessitate different roofing materials to ensure longevity and adaptability.

Guarantee of Quality Installation

A guarantee of quality installation holds significance in selecting a roofing contractor as it offers homeowners assurance and trust in the longevity and effectiveness of their roofs. It signifies that the contractor will utilize superior materials and adhere to proper installation methods, thereby minimizing the likelihood of leaks, damages, and related concerns.

The contractor’s familiarity and experience with the materials they are using are essential. It ensures that the installation is of high quality and tailored to meet the specific roofing requirements of the project.

Community Engagement and After-Sales Support

Roofing contractor community engagement

A roofing contractor’s role goes beyond just installing or repairing roofs; they also play a key role in the community’s well-being. 

Post-Project Follow-up and Support

Post-project follow-up and support are integral parts of a roofing contractor’s service. This includes:

  • Effective communication
  • A proactive approach
  • Clear documentation
  • Exceptional service
  • Prompt resolution of issues
  • Honoring labor warranties

If you notice any irregularities with the roof following the completion of the roofing work, it is advisable to promptly contact the roofer to seek assistance if you need your roof replaced.

The Contractor’s Role in Community Well-being

The community engagement of a roofing company holds significance as it enables them to:

  • Contribute to the communities that sustain their business
  • Build a positive reputation and nurture goodwill among customers
  • Facilitate networking, relationship building, and the establishment of trust with potential clients.

Madden Brothers Roofing contributes to the well-being of the Pittsburgh community by delivering top-notch roofing services to its residents. The company’s focus on building enduring customer relationships and gaining trust is pivotal in ensuring that Pittsburgh residents reside in safe and secure homes.

Finalizing Your Decision: Contract and Commitment

After evaluating potential contractors, assessing their qualifications, and comparing estimates, you’re now ready to finalize your decision. This involves drawing up the contract and committing to your chosen contractor.

What to Include in a Written Contract

A written contract is a crucial document that outlines the agreement between you and the contractor. It should include:

  • The contractor’s license number and insurance details
  • A detailed description of the project’s scope
  • An itemized cost breakdown
  • Terms of payment
  • Warranty information

For utmost transparency, a roofing proposal should encompass the following details:

  • A pricing structure with itemized costs, labor, and dump fees
  • General business information such as license numbers and insurance
  • The project timeline including start and completion dates
  • Contact information
  • A materials list specifying type, brands, and quality.

Making the Commitment

Once you’ve reviewed and agreed to the contract terms, it’s time to commit to your chosen contractor. This involves scheduling the project with the contractor and preparing your property for the commencement of work.

Continuous and open communication with your contractor throughout the project is key. This entails addressing emerging issues, staying apprised of the progress, and being available for inquiries.

Evaluating Roofing Contractors: Key Questions to Ask

Choosing a reliable roofing contractor is a pivotal decision that impacts your roof’s durability, quality, and performance. It’s essential to approach this process strategically, focusing on thorough evaluation and the right inquiries. Here are some key questions for your contractor that can guide you in making an informed decision:

What experience do you have with roofing projects similar to mine?

Can you provide local references or examples of recent projects?

How do you ensure compliance with local building codes and regulations?

What warranties do you offer on workmanship and materials?

How do you handle unexpected issues or delays during the project?

These questions are foundational in assessing the contractor’s expertise, reliability, and customer service approach.

Finalizing Your Choice: The Importance of Clear Communication

Clear communication with your potential roofing contractor becomes crucial upon narrowing down your options. Discussing project details, timelines, and expectations upfront can prevent misunderstandings and ensure the smooth execution of your roofing project. Ensuring that your contractor is responsive and open to questions is vital. Remember, the quality of your roofing project hinges not just on the materials but on the proficiency and integrity of the contractor you choose. Prioritizing these key questions for your contractor will anchor your decision in solid groundwork, leading to a successful roofing endeavor.


Selecting the right roofing contractor is crucial in ensuring a successful roofing project. This involves evaluating potential contractors, assessing their qualifications, comparing estimates, and making the final commitment. Remember, the quality of your roof doesn’t just depend on the materials used but also on the expertise and professionalism of the contractor installing it.

Frequently Asked Questions

What is the significance of a roofing contractor’s licensing and insurance?

Verifying a roofing contractor’s licensing and insurance is essential as it ensures compliance with local regulations, shows their capability for the project, and provides financial protection to homeowners in case of accidents or damages.

Why should I prioritize local roofing contractors?

Local roofing contractors are familiar with local building codes and regulations, ensuring your project complies with all requirements. They are also easily accessible for post-installation support and addressing any issues.

How can I find local roofing contractors?

Start with a Google search using keywords like ‘roofer near me’ or ‘roofing contractor in [insert your town].’

Why are referrals and recommendations important in choosing a roofing contractor?

Personal recommendations offer insights into a contractor’s work ethic, professionalism, and quality of work. They also provide valuable feedback from people with firsthand experience with the contractor.

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